Crystaluno.com will accept return of merchandise ONLY IF IN SALEABLE CONDITION and notification is within 30 days of receipt. We will Issue refund to your Credit Card or Paypal account. For any unwanted merchandise the cost of return shipping shall be the responsibility of the customer.
Send an email to firstname.lastname@example.org. Indicate the Product name and code and the quantity. Reason for Returning the item and when the product is opened or not. Provide your order number.
All returns should have “RETURN.” written clearly on the outside of the box. Inside the box, include the order number that you are referring to so that we can properly refund your Credit Card or Paypal account.